Effective Date: January 1, 2025
Welcome to House of Brands. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before proceeding. If you do not agree with these terms, please do not use our website or services.
1. Overview
House of Brands is an online platform offering a curated selection of skincare products. These Terms & Conditions apply to all users of our website and services. By using our site, you confirm that you are at least 18 years old or have the permission of a parent or guardian.
2. Use of the Website
By accessing and using our website, you agree to:
- Abide by all applicable laws and regulations.
- Avoid any activity that could harm, disrupt, or interfere with the website’s functionality or the experience of other users.
- Refrain from attempting unauthorized access to any part of our website, servers, or systems.
3. Product Details
We strive to provide accurate and up-to-date information about our products. However, we do not guarantee the completeness, reliability, or accuracy of product descriptions, images, pricing, or availability. We reserve the right to correct any errors and to update product information without prior notice.
4. Orders & Payments
When placing an order with House of Brands, you are making an offer to purchase a product under these Terms.
- All orders are subject to acceptance and availability.
- We reserve the right to cancel or refuse orders for any reason, including pricing errors, stock limitations, or suspected fraud.
- Payments must be completed using the approved methods displayed on our website. Orders will not be fulfilled without successful payment.
5. Shipping & Delivery
We aim to ship orders promptly. Delivery timeframes may vary depending on location, product availability, and external circumstances.
- Shipping fees may apply depending on your address and selected shipping method.
- House of Brands is not liable for delays due to events outside our control, such as weather, courier issues, or customs clearance.
6. Returns & Refunds
If you’re not fully satisfied with your purchase, we offer returns for eligible products:
- Returns must be initiated within 3 days of receiving your order.
- Items must be unused, in their original packaging, and accompanied by a valid receipt or proof of purchase.
- Refunds will be processed to the original payment method. Shipping costs are non-refundable unless the return is due to our error.
Please refer to our Return Policy for full details.
7. Privacy Policy
Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal data.
8. Intellectual Property
All website content, including text, images, graphics, logos, and trademarks, is the exclusive property of House of Brands (under the business entity DermaGym) and protected by applicable intellectual property laws. You may not reproduce or use any content without our prior written consent.
9. Limitation of Liability
House of Brands and DermaGym will not be held liable for any direct or indirect damages resulting from the use of our website, products, or services, including data loss or any errors or omissions in the content.
10. Indemnification
You agree to indemnify and hold harmless DermaGym, its affiliates, employees, and partners against any claims, damages, losses, or expenses arising from your use of our website or violation of these Terms.
11. Updates to These Terms
We may revise these Terms & Conditions at any time. Updates will be posted on this page with a new effective date. Continued use of our services after changes are published constitutes your acceptance of the updated terms.
12. Governing Law
These Terms are governed by the laws of Bangladesh. Any disputes will be subject to the jurisdiction of the courts or arbitration bodies in Bangladesh.
13. Contact Information
For questions or concerns about these Terms & Conditions, please reach out to us:
Email: shamimahmed.hob@gmail.com
Phone: +8801712071333
Address: Ashkona, Dhaka-1230, Bangladesh